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Work homepage
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Overview
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Find jobs
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Working
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Lost your job
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Start your own business
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
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Find a house
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Moving house
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Other languages
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loginChild support letter changes
17 June 2024.
If you get child support through Inland Revenue (IR) and payments from us, we're not going to send you as many letters.
Background
If you get a benefit or extra help payment (e.g. Accommodation Supplement) from us, any child support you get from Inland Revenue (IR) is counted as income.
IR share your child support payment information with us. They do this under our Approved Information Sharing Agreement.
What's changing
Currently we send you a letter every time IR shares your child support information with us.
From 17 June 2024, we'll only send you a letter if:
- IR shares your child support information with us, and
- your payments from us change.
The letter tells you:
- the amount of child support IR shared with us
- what your average weekly amount of income is, and
- how much your benefit or payment from us will be.
This means you won't get as many letters from us.
Get your letters online
The easiest way to get all your letters is online, through MyMSD. It's quicker than getting them via post.
MyMSD is our online service where you can apply, see your payments, and manage your information online.