Accepting a public housing offer

The housing provider will contact you and invite you to view the property.

If you accept the offer

If you're happy with it, you'll sign a tenancy agreement with the housing provider. They'll then become your landlord.

The tenancy agreement sets out:

• your rights and responsibilities
• the landlord’s rights and responsibilities.

Living in public housing

Once you're living in public housing:

• we'll work out how much rent you need to pay
• you'll need to let us know about any changes in your or your partner's situation, and
• you can stay for as long as you qualify. We may review your tenancy from time to time while you're living there.

Living in public housing

If you don't accept the offer

If an offer for a property comes up, you can choose not to accept it if you have a good reason. For example, there are stairs which you find hard to climb because you've had a knee replacement.

If you don't accept the offer and don’t have a good reason, we'll check that you still qualify for public housing. This means you must still have a serious and immediate housing need. If you don't, you may be taken off the social housing register.

If you reapply for public housing within 13 weeks, we'll look at your decision to decline the offer when checking if you meet the criteria.