Whiteware

We may be able to help you buy a new fridge, freezer, combined fridge-freezer or washing machine if you’re on a low income or a benefit.

Information
  • You don't have to be on a benefit to qualify for this help.
  • You'll have to pay the money back.

You may get help if you:

  • are 16 or over (if you're 16-19 and have a Youth Service provider, contact Youth Services)
  • are a New Zealand citizen or permanent resident
  • normally live in New Zealand and intend to stay here
  • have an immediate or essential need.

It also depends on:

  • how much you and your partner earn
  • any money or assets you and your partner have.

Your income will be assessed either weekly or yearly, depending on the kind of help you qualify for. These income and asset limits apply:

 

Current income limits

If you are: Weekly income before tax is less than
Single and 16 to 17 years old $825.30
Single and 18 years old or over $948.50
Couple (with or without children) $1,377.69
Sole parent with 1 child $1,150.97
Sole parent with 2 or more children $1,212.61
 

Asset limits

These don't include the things you need for day-to-day living, e.g. your home, car, and some payments after a severe weather event. They do include things like money in the bank, or a second property.

If you are: Your assets are worth less than
Single $1,338.90
Couple (with or without children) or sole parent $2,230.96

We have an arrangement with Fisher and Paykel to provide whiteware products and services. If your application with us is approved, we'll help you buy a brand new product with a 2-year warranty.

Fisher and Paykel will:

  • deliver and install the product
  • remove any packaging
  • remove the old product (if the product is clean and empty).

They can also repair or replace any product, if needed, while it's under warranty.

When you get a whiteware product from Fisher and Paykel this will be covered by the Consumer Guarantees Act.

You need to call us on 0800 559 009

We'll talk with you to understand your situation and how we can help. We'll let you know what information you need to provide and how to get this to us.

You'll need to tell us the measurements of the space where the product will go so we can make sure it will fit.

If your application is approved, we'll pay the money directly to Fisher and Paykel.

Fisher and Paykel will ask a transport company to contact you to arrange a time to deliver the product.