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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Using SSA countries to meet residence criteria for NZ Super and Veteran's Pension
You need to have lived in New Zealand for a certain amount of time to get NZ Super or Veteran's Pension. If you haven't, you may be able to use a Social Security Agreement (SSA) country to meet this criteria.
Residence criteria
You must have lived in NZ for a certain number of years from age 20. This must include 5 years from age 50.
The total number of years you need is based on your date of birth when you apply. If you're a refugee or protected person, this may be different depending on the age you started living in NZ.
These years (including the 5 years from age 50) do not need to be consecutive.
Using an SSA country to meet residence criteria
If you haven't lived in NZ for the required number of years, you may be able to include time you've spent:
- living in a country that NZ has a SSA with, and/or
- contributing to a SSA country's pensions scheme.
You can only include time from one of the SSA countries. You cannot combine time across multiple SSA countries.
If you're ordinarily resident in the Cook Islands, Niue or Tokelau when you apply, you usually cannot include time from an SSA country. You may be able to use time from some SSA countries (Australia, Canada, Denmark, Ireland, Malta and the Netherlands) if you meet certain criteria. If you want to talk about your situation, contact our International Services team.
How to include time from an SSA country
Some agreements have certain criteria you have to meet if you want to include time from their country.
If you meet the criteria, you can add together your time:
- in NZ from age 20, and
- from the SSA country from age 20.
This needs to add up to the total number of years you need to meet the residence criteria. The total must include 5 years from age 50 (you can use your time from the SSA country for the 5 years too).
The criteria is outlined further down the page.
If you don't meet residence criteria using SSA country
You may have spent time living in a NZ Realm country - that is the Cook Islands, Niue or Tokelau. If so, you may be able to use this time to meet the residence criteria as well.
If you want to talk about your situation, contact our International Services team.
Criteria you need to meet to include time from an SSA country
Select the SSA country below to find out what time you can include towards the residence criteria.
If you're ordinarily resident in an SSA country when you apply, you can only use time from that country. The exception to this is Jersey and Guernsey, as you can combine time from both of these.
If you want to talk about your situation, contact our International Services team.