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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Who can get emergency housing
If you need emergency housing, you must meet certain criteria.
Criteria you need to meet
You may qualify for emergency housing if you:
- have nowhere to stay tonight or in the next 7 nights, and
- agree to meet your responsibilities from the 8th night (if you're in emergency housing for more than 7 nights).
You must also meet the residency criteria. This means you need to be either:
- getting a main benefit, NZ Super or Veteran's Pension, or
- ordinarily resident in New Zealand and either:
- a New Zealand citizen
- have a residence class visa under the Immigration Act 2009
- recognised as a refugee or protected person under the Immigration Act 2009, or
- getting a Special Needs Grant because you came to New Zealand on a temporary visa to be with your New Zealand partner and your relationship ended due to domestic violence.
It also depends on your income and any assets you have.
We may also look at whether you've caused or contributed to your need for emergency housing. For example:
- you moved out of your accommodation without a good reason and didn't have another place to move into, or
- you had to move out of your accommodation because you:
- damaged the property, or
- didn't follow the supplier's rules of stay.
If you're getting a main benefit
We'll look at the status of your benefit. You can't get emergency housing if it's been suspended, reduced for a certain reason, or cancelled for 13 weeks.
Income
Generally you need to have income under these limits. However, if your income is over these limits, you may still qualify. Contact us to talk about your situation.
If you're: |
Weekly income (before tax) is less than: |
Single, 16-17 | $611.56 |
Single, 18+ | $702.85 |
Couple with or without children | $1,020.90 |
Sole parent, 1 child | $852.89 |
Sole parent, 2+ children | $898.56 |
Cash assets
Generally you need to have cash assets under these limits. However, if they're over these limits, you may still qualify. Contact us to talk about your situation.
If you're |
Your assets are worth less than: |
Single with no children | $1,338.90 |
Couple, with or without children, or sole parent | $2,230.96 |